Knowledge Base

Find answers to common questions and learn more about our services

Clear

Synthetic full backup failures: common causes

## Overview Synthetic fulls rebuild fulls from incrementals—fast until chain corruption strikes. ## Common causes Underpowered **repository** during...
backup-recovery-business-continuity msp seed-library
Mar 12, 2024 Read more →

Backup monitoring alerts: signal vs noise

## Overview Alert fatigue causes missed real failures—tune categories and escalation. ## Tier 1 alerts Job failed twice consecutively; repository fre...
backup-recovery-business-continuity msp seed-library
Mar 11, 2024 Read more →

Tape vs disk vs object: retention tradeoffs

## Overview Each medium has cost, speed, and air-gap profile. ## Tape True air-gap, slow restores, logistics-heavy—still valid for long archival comp...
backup-recovery-business-continuity msp seed-library
Mar 10, 2024 Read more →

Cloud-to-cloud backup scope checklist

## Overview Backing up M365/Google needs explicit scopes: mail, Teams, SharePoint, OneDrive, sometimes Planner/Projects. ## Checklist - **What** is e...
backup-recovery-business-continuity msp seed-library
Mar 9, 2024 Read more →

RTO/RPO worksheet for onboarding

## Overview Document recovery objectives before selling backups—or you inherit impossible expectations. ## Fields Workload name, **RPO** (max data lo...
backup-recovery-business-continuity msp seed-library
Mar 8, 2024 Read more →

DR drill tabletop template for clients

## Overview Tabletops exercise *decisions*, not cables. Use a scripted scenario per quarter. ## Scenario examples - Ransomware encrypts ERP VM Friday...
backup-recovery-business-continuity msp seed-library
Mar 7, 2024 Read more →

Active Directory recovery options overview

## Overview AD failures range from single object deletion to full forest compromise—options differ wildly. ## Tiers - **Recycle bin** + snapshot rest...
backup-recovery-business-continuity msp seed-library
Mar 6, 2024 Read more →

Exchange Online restore: folder vs item

## Overview Microsoft provides multiple restore paths with different granularity and retention dependencies. ## Scenarios - **Deleted item** in reten...
backup-recovery-business-continuity msp seed-library
Mar 5, 2024 Read more →

SQL log chain break: detection and repair

## Overview Transaction log backups must be an unbroken chain until a full; breaks mean **cannot restore** to point-in-time. ## Detection Backup job...
backup-recovery-business-continuity msp seed-library
Mar 4, 2024 Read more →

Veeam vs vendor-native: scoping conversation

## Overview Choice depends on skillset, multi-cloud footprint, and RTO/RPO—not religion. ## Vendor-native fits when Single cloud, simple VMs, limited...
backup-recovery-business-continuity msp seed-library
Mar 3, 2024 Read more →

Immutability and ransomware resilience expectations

## Overview Immutability prevents attackers or rogue admins from deleting backups during ransomware. It is not magic—understand limits. ## Explain cl...
backup-recovery-business-continuity msp seed-library
Mar 2, 2024 Read more →

3-2-1 rule explained for client proposals

## Overview The 3-2-1 rule—three copies of data, on two media types, with one off-site—survives because it is simple for executives to remember. ## H...
backup-recovery-business-continuity msp seed-library
Mar 1, 2024 Read more →