Backup monitoring alerts: signal vs noise
Overview
Alert fatigue causes missed real failures—tune categories and escalation.
Tier 1 alerts
Job failed twice consecutively; repository free space < threshold; immutability job errors.
Tier 2 digest
Single retry success; tape drive cleaning needed.
Process
Weekly alert review meeting 15 minutes—adjust thresholds with data.
Integration
PSA auto-ticket only on Tier 1 with dedupe keys.
Metrics
MTTR for failed backup jobs; % jobs meeting SLA.
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