Migrating public folders to shared mailboxes
Overview
Legacy public folders are costly to maintain. Migration batches reduce mailbox risk.
Assessment
Inventory folder size, item count, client access patterns (Outlook vs third-party).
Approach
Use Microsoft migration tooling or third-party; schedule during low mail volume.
Post-migration
Recreate permissions carefully; update shortcuts and scan workflows depending on public folders.
Validation
Spot-check calendar and mail contacts; monitor helpdesk for “missing folder” tickets.
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