OneDrive known-folder-move rollout steps

Overview

Known Folder Move (KFM) redirects Desktop/Documents/Pictures to OneDrive—critical for backup and ransomware recovery.

Pilot

1. Identify line-of-business apps that hardcode paths—test thoroughly.
2. Enable KFM for pilot ring via Intune OneDrive ADMX profile.
3. Confirm silent sign-in and tenant ID in OneDrive sync client settings.

Broad deployment

1. Communicate storage quota impacts and initial share link changes.
2. Roll out by department; monitor errors in OneDrive admin reports.
3. Provide helpdesk script: reset client, unfrozen files, OID issues.

Exclusions

CAD, media, or legacy apps may need Files On-Demand tuning or path exclusions—document per app.

Success metrics

Percentage of eligible devices with KFM on; reduction in “my desktop died” data loss tickets.