MJF Ventures Platform

Logging gaps post-incident remediation plan

## Overview Post-breach, insurers and regulators ask **what you could not see**. Convert pain into **funded** logging backlog. ## Discovery pass Tabl...

incident-response-disaster-scenarios msp seed-library

Oct 14, 2024 Read more →

Restoration priority: AD versus email versus ERP

## Overview **Restore order** depends on **dependencies** and **blast radius**. Wrong order burns hours rebuilding twice. ## General pattern 1. **Net...

incident-response-disaster-scenarios msp seed-library

Oct 13, 2024 Read more →

Public relations holding statement placeholders

## Overview **Holding statements** buy time while facts solidify. Pre-fill **placeholders** in the IR folder—**legal** approves before use. ## Intern...

incident-response-disaster-scenarios msp seed-library

Oct 12, 2024 Read more →

Client executive briefing outline during IR

## Overview Executives need **status**, **business impact**, **next 24–48h decisions**, and **confidence**—not raw IOC lists. ## Slide structure (15...

incident-response-disaster-scenarios msp seed-library

Oct 11, 2024 Read more →

Law enforcement contact decision tree

## Overview **When to call law enforcement** depends on jurisdiction, sector, data types, and **ransom** dynamics—**legal counsel** approves contact f...

incident-response-disaster-scenarios msp seed-library

Oct 10, 2024 Read more →

Forensics preservation without tipping actors

## Overview **Stealth preservation** matters when **APT** may monitor email or RMM. Balance **legal** need for evidence vs **operational** secrecy. #...

incident-response-disaster-scenarios msp seed-library

Oct 9, 2024 Read more →

Containing lateral movement checklist

## Overview **Lateral movement** uses stolen credentials, RMM, WMI, PSRemoting, or trust relationships. Containment must **segment** without bricking...

incident-response-disaster-scenarios msp seed-library

Oct 8, 2024 Read more →

First 15 minutes of a ransomware event

## Overview The opening quarter-hour sets containment quality and legal defensibility. **Assume breach is active** until network data proves otherwise...

incident-response-disaster-scenarios msp seed-library

Oct 7, 2024 Read more →

Lessons learned template after tough transitions

## Overview Bad handoffs teach more than perfect ones—**blameless** post-mortem improves **next** client experience. ## Sections - **Timeline** facts...

client-onboarding-offboarding msp seed-library

Oct 6, 2024 Read more →

Post-offboarding helpdesk SLAs for goodwill

## Overview Optional **paid tail** or **courtesy window** smooths transition—define **narrowly** to prevent perpetual **free work**. ## Parameters **...

client-onboarding-offboarding msp seed-library

Oct 5, 2024 Read more →

Handover call agenda with incoming MSP

## Overview Professional courtesy call **lowers** sabotage rumors and **speeds** user happiness—within **NDA** bounds. ## Agenda (60 min) 1. **Topolo...

client-onboarding-offboarding msp seed-library

Oct 4, 2024 Read more →

Data return versus destruction attestation

## Overview Contracts specify whether client receives **backup exports** or **certified destruction**. Ambiguity breeds **lawsuits**. ## Data return...

client-onboarding-offboarding msp seed-library

Oct 3, 2024 Read more →

Knowledge Base