Knowledge Base
Find answers to common questions and learn more about our services
RTO/RPO worksheet for onboarding
## Overview
Document recovery objectives before selling backups—or you inherit impossible expectations.
## Fields
Workload name, **RPO** (max data lo...
backup-recovery-business-continuity
msp
seed-library
Mar 8, 2024
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DR drill tabletop template for clients
## Overview
Tabletops exercise *decisions*, not cables. Use a scripted scenario per quarter.
## Scenario examples
- Ransomware encrypts ERP VM Friday...
backup-recovery-business-continuity
msp
seed-library
Mar 7, 2024
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Active Directory recovery options overview
## Overview
AD failures range from single object deletion to full forest compromise—options differ wildly.
## Tiers
- **Recycle bin** + snapshot rest...
backup-recovery-business-continuity
msp
seed-library
Mar 6, 2024
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Exchange Online restore: folder vs item
## Overview
Microsoft provides multiple restore paths with different granularity and retention dependencies.
## Scenarios
- **Deleted item** in reten...
backup-recovery-business-continuity
msp
seed-library
Mar 5, 2024
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SQL log chain break: detection and repair
## Overview
Transaction log backups must be an unbroken chain until a full; breaks mean **cannot restore** to point-in-time.
## Detection
Backup job...
backup-recovery-business-continuity
msp
seed-library
Mar 4, 2024
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Veeam vs vendor-native: scoping conversation
## Overview
Choice depends on skillset, multi-cloud footprint, and RTO/RPO—not religion.
## Vendor-native fits when
Single cloud, simple VMs, limited...
backup-recovery-business-continuity
msp
seed-library
Mar 3, 2024
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Immutability and ransomware resilience expectations
## Overview
Immutability prevents attackers or rogue admins from deleting backups during ransomware. It is not magic—understand limits.
## Explain cl...
backup-recovery-business-continuity
msp
seed-library
Mar 2, 2024
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3-2-1 rule explained for client proposals
## Overview
The 3-2-1 rule—three copies of data, on two media types, with one off-site—survives because it is simple for executives to remember.
## H...
backup-recovery-business-continuity
msp
seed-library
Mar 1, 2024
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