Billing and Payment FAQ

Common Questions

When will I be charged?

Billing occurs monthly on the anniversary of your signup date.

What payment methods do you accept?

• Credit cards (Visa, MasterCard, American Express)
• PayPal
• Bank transfers (for enterprise accounts)

How can I update my payment information?

1. Go to your dashboard
2. Click on "Billing Settings"
3. Select "Payment Methods"
4. Add or update your payment information

What happens if my payment fails?

• You'll receive an email notification
• Your account will remain active for 7 days
• After 7 days, services may be suspended

Can I get a refund?

Refunds are available within 30 days of payment for unused services. Contact support for assistance.

How do I cancel my subscription?

You can cancel anytime from your billing settings. Your service will continue until the end of your current billing period.